Shipping Policy
Gifted SavingsTheory — Global Delivery for Smarter Fixtures
1. Order Fulfillment
Once your order is placed, we begin preparing your faucet unit(s) within 1–2 business days. Each product undergoes a pre-shipment test for:
Surface integrity
Functional valve test
Handle calibration
Only after passing inspection is your product carefully boxed and dispatched.
2. Shipping Options & Timing
Destination | Estimated Delivery Time | Cost (based on weight/volume) |
---|---|---|
United States | 3–7 business days | Shown at checkout |
Canada & UK | 5–9 business days | Varies by region |
Europe & Asia | 7–12 business days | Depends on local carrier |
Other Locations | 10–15 business days | International shipping applies |
Times may vary due to holidays or customs clearance delays.
3. Tracking Your Order
Once your item is shipped:
You’ll receive a tracking code via email
Use the link to track real-time updates
Tracking available within 24 hours of dispatch
4. International Deliveries
We proudly ship worldwide. For international customers:
Customs duties or VAT may apply depending on your country
Any applicable import charges are the customer’s responsibility
Some faucet models may require adapter fittings not included in base kits
5. Packaging & Protection
All products are packed using foam-molded inserts and impact-resistant outer packaging. Delicate components (aerators, sensors, washers) are individually bagged and sealed.
6. Delivery Issues
If your package is:
Marked delivered but not received
Arrives with damage
Incomplete or missing parts
Contact us at [email protected] within 72 hours with clear images and your order number.